"Configurable Services in the Cloud: Supporting variability while enabling cross-organizational process mining"
The Software as a Service (SaaS) paradigm is particularly interesting for situations where many organizations need to support similar processes. For example, municipalities, courts, rental agencies, etc. support highly similar processes. However, despite these similarities, there is also the need to allow for local variations in a controlled manner. Therefore, cloud infrastructures should provide configurable services such that products and processes can be customized while sharing commonalities. Configurable and executable process models are essential to realize such infrastructures. This will finally transform reference models from "paper tigers" (reference modeling a la SAP, ARIS, etc.) into an "executable reality". Moreover, "configurable services in the cloud" enable cross-organizational process mining. This way, organizations can learn from each other and improve their processes.
Prof.dr.ir. Wil van der Aalst is a full professor of Information Systems at the Technische Universiteit Eindhoven (TU/e. Currently he is also an adjunct professor at Queensland University of Technology (QUT) working within the BPM group there. His research interests include workflow management, process mining, Petri nets, business process management, process modeling, and process analysis. Wil van der Aalst has published more than 115 journal papers, 15 books (as author or editor), 230 refereed conference/workshop publications, and 40 book chapters. Many of his papers are highly cited (he has an H-index of more than 70 according to Google Scholar, making him the Dutch computer scientist with the highest H-index) and his ideas have influenced researchers, software developers, and standardization committees working on process support. He has been a co-chair of many conferences including the Business Process Management conference, the International Conference on Cooperative Information Systems, the International conference on the Application and Theory of Petri Nets, and the IEEE International Conference on Services Computing. He is also editor/member of the editorial board of several journals, including the Distributed and Parallel Databases, the International Journal of Business Process Integration and Management, the International Journal on Enterprise Modelling and Information Systems Architectures, Computers in Industry, Business & Information Systems Engineering, IEEE Transactions on Services Computing, Lecture Notes in Business Information Processing, and Transactions on Petri Nets and Other Models of Concurrency. He is also a member of the Royal Holland Society of Sciences and Humanities (Koninklijke Hollandsche Maatschappij der Wetenschappen).