"Managing the Execution of Business Processes"
Johann Eder is full professor for Information and Communication Systems in the Department of Informatics-Systems of the Alpen-Adria Universität Klagenfurt, Austria. From 2005-2013 he was Vice President of the Austrian Science Funds (FWF). He held positions at the Universities of Linz, Hamburg and Vienna and was visiting scholar at AT&T Shannon Labs.
The research interests of Johann Eder are databases, information systems and data management for medical research. He successfully directed many funded research projects on workflow management systems, temporal data warehousing, application interoperability, information systems modelling, information systems for medical research, etc.
Johann Eder has contributed to workflow systems and business process management for 2 decades, in particular in the area of workflow systems languages and architectures, exception handling, time management, and data management. His research led to the development of the commercial workflow management systems altavistaWorks and @enterprise.
He published more than 150 papers in international journals and conference proceedings. He. served in numerous program committees for international conferences and as editor and referee for international journals. He acted as general chair and/or PC chair for CAiSE, ADBIS, BPM, CoopIS, and DAWAK conferences.
Managing the execution of business processes requires many decisions: whom to assign to a task, when to execute a task, how to deal with exceptions, etc. Some of these decisions can be automated according to some policies. Some cannot be automated but can be supported by process technologies. In this talk we will analyze which decisions have to be taken at the run-time of business processes by process participants and by process managers and discuss how these decisions can be supported by components of workflow management systems, in particular time management systems, resource management systems, scheduling systems, exception handling systems, and process warehousing.